Virgin Media email guides

Virgin Media is handing its old email service (ntlworld.com, blueyonder.co.uk, virgin.net and virginmedia.com) to a new provider, Junara. These guides explain what is happening and how to keep your emails, whatever you decide.

• Can I keep my Virgin Media email address?
  Yes, but only by paying Junara, and former customers pay from day one. Your address can't move to Gmail. What it costs and what to do instead.
• How much does Junara email cost?
  Is Junara free? Who gets 12 or 18 months free, what former customers pay, why big mailboxes cost more, and when leaving is cheaper.
• Is Junara legit? What to know before you sign up
  Junara is the real provider Virgin Media chose. Who runs it, how to tell a genuine message from a scam, and what to check before you sign up.
• Virgin Media email stopped working after the move to Junara?
  Moved to Junara and your iPhone, Outlook or Thunderbird stopped getting mail? Change these server settings and app password. Takes 5 minutes.
• How to move your Virgin Media email to Gmail
  Transfer ntlworld, blueyonder, virgin.net or virginmedia.com email to Gmail: forward, import or full copy compared, with steps and time estimates.
• Is ntlworld email closing? What to do before your account is deleted
  ntlworld.com email is moving to Junara. Can you keep your address, what it costs, when it's deleted, and how to save every old email first.
• Is blueyonder email closing? How to keep your address or your old emails
  blueyonder.co.uk addresses are moving to Junara. Keep the address, or copy decades of old emails to Gmail or iCloud before deletion.
• virgin.net email is closing: how to move your emails
  virgin.net email is moving to Junara. How to keep the address, or copy every folder to Gmail or iCloud with original dates, before the deadline.
• How to get a Virgin Media Mail app password
  Where to find the Virgin Media Mail app password in the My Virgin Media app, why it's three words, and what to do if the option is missing.
• Gmail "Import mail" not working with Virgin Media?
  Gmail's 'Import mail' rejects Virgin app passwords or dumps everything in the inbox. Why it fails and three ways that keep your folders.
• How to export and back up all your Virgin Media emails
  Virgin Media has no 'download all' button. Ways to save every folder to your PC or Mac, from free Thunderbird to a one-click .mbox download.
• When will my Virgin Media email be deleted?
  Enter the date of your Virgin Media letter to see your decision deadline, the end of the 120-day recovery window and the deletion date.
• How to move your Virgin Media email to iCloud or Outlook
  iCloud and Outlook can't import a Virgin Media mailbox themselves. How to copy every folder from ntlworld, blueyonder or virgin.net to iCloud or Outlook.