Home › Guides · Updated 24 October 2026

How much does Junara email cost?

Quick answer

Current Virgin Media customers get Junara free for 12 months (with a 99p fee), or 18 months if they've asked for extra support. Former customers pay from the start. Junara hasn't published Virgin prices; its 2025 Manx Telecom plan cost £65 a year, the best guide so far.

Written by an independent developer. Not affiliated with Virgin Media, Virgin Media O2 or Junara.

Junara is the email provider taking over Virgin Media's old email service. Whether staying is worth it depends on what you'll pay and how much you use the address. Last checked: 24 October 2026. We update this page when Junara publishes prices.

Who gets it free, and for how long

Current Virgin Media broadband, landline or TV customers: the first 12 months free, with a 99p transfer fee.
Customers who've told Virgin they need additional support: the first 18 months free.
Former customers (no Virgin broadband, landline or TV): you need to sign up to a standard paid Junara plan.

Source: Virgin Media O2's announcement.

What does a Junara plan cost?

Junara hasn't published a price list for Virgin users; its site shows prices only after you verify your mailbox. The best guide is what Junara charged when it took over Manx Telecom's email in 2025: £65 a year (or £6.50 a month) (ISPreview). Treat that as an estimate, not a confirmed Virgin price. Junara's site also notes that plans have storage limits, so a very large old mailbox may need a higher plan.

What staying could cost over time

Using the £65-a-year Manx price as an estimate (not a confirmed Virgin price), after any free year:

Years after the free period	Estimated Junara cost
1 year	about £65
3 years	about £195
5 years	about £325

Moving your emails to a free Gmail, Outlook or iCloud account is a one-off cost instead, but you lose the old address.

What if I stop paying?

Junara suspends the mailbox. You can reactivate it within 120 days; after that it is deleted, with all its emails (Junara). If you might stop paying one day, keep a copy of your emails elsewhere.

Staying vs leaving: a simple way to decide

	Stay with Junara	Move to Gmail / iCloud
Keep your old address	Yes	No
Keep your old emails	Yes	Yes, if you copy them
Cost	Free for a year (current customers), then a yearly fee	Free mailbox; a one-off cost if you use a copying tool

Stay if dozens of important accounts use your Virgin address and changing them would be painful. Leave if you mainly need the old emails and can update your address on a handful of accounts.

You can do both

Many people take the free year with Junara and copy their emails to Gmail as a backup at the same time, then update their address gradually before the free year ends. Keep My Emails works with your Virgin mailbox now, and copies to any new account.

Questions people ask

Is Junara free?

For current Virgin Media broadband, TV or landline customers, the first 12 months are free after a 99p fee (18 months for customers registered for extra support). After that, and for former customers from day one, it's a paid plan.

What happens if I stop paying Junara?

Your mailbox is suspended. You can reactivate it within 120 days; after that it is deleted.

Is it cheaper to leave?

If you mostly need your old emails rather than the address, yes: Gmail, Outlook and iCloud are free, and copying the emails is a one-off cost.

Keep every email, in a few minutes

Keep My Emails moves your whole Virgin Media mailbox, every folder with its original dates, to Gmail, Outlook or iCloud, or gives you a download. Check your mailbox for free first. One payment, no subscription.

Check my mailbox free