Refund policy
Keep My Emails costs one payment: £14.99 to copy everything into a new email account (download included), or £9.99 for a download only. There is no subscription.
14-day money-back guarantee
If you're not happy for any reason, ask within 14 days of payment and you get a full refund. No questions asked.
If your copy can't start (for example a password stopped working), you can also update the details and retry at no extra cost. This doesn't affect your statutory rights as a consumer.
How to ask
Reply to your Paddle receipt, or email support@keepmyemails.co.uk with the email address you paid with. Refunds go back to the card or account you paid with.
Payments are handled by our online reseller Paddle.com, the Merchant of Record for all our orders. See also the terms of service.