How to move your Virgin Media email to iCloud or Outlook
Neither iCloud Mail nor Outlook.com can pull in a Virgin Media mailbox by itself. Copy it over IMAP: iCloud needs an app-specific password from your Apple Account, and Outlook.com uses Microsoft sign-in. Every folder and its dates can come across.
If you use an iPhone, iPad or Mac, iCloud Mail is a natural new home for your Virgin Media emails. Outlook.com users can move too. Neither has a built-in way to import another mailbox, so you need either a copying tool or a desktop email app.
Moving to iCloud Mail
- Turn on iCloud Mail on your Apple device (Settings › your name › iCloud › iCloud Mail) and create your @icloud.com address if you haven't.
- Create an app-specific password in your Apple Account: Sign-In and Security › App-Specific Passwords.
- Create a Virgin Media Mail app password in the My Virgin Media app. How.
- Copy the emails:
- with Keep My Emails: choose iCloud Mail as the destination and every folder is copied with its dates (£14.99 one-time); or
- by hand: add both accounts to Mail on a Mac or to Thunderbird, then drag folders from Virgin into iCloud.
Moving to Outlook.com (or Hotmail / Live)
Outlook.com no longer lets other apps sign in with a password; apps have to use Microsoft's own sign-in. That rules out most password-based copying tools.
- With Keep My Emails: choose Outlook.com / Hotmail / Live as the destination and sign in on Microsoft's own page. You don't create or share any Outlook password. Every Virgin folder is copied with its original dates (£14.99 one-time). Afterwards you can remove Keep My Emails' access in your Microsoft account's privacy settings, under the apps and services you've given access.
- By hand: add your Virgin account (IMAP,
imap.virginmedia.com, port 993, app password) and your Outlook.com account (signing in through Microsoft's window) to Thunderbird or the Outlook desktop app, then drag folders across. - Not ready to choose? Keep a complete copy now with a full download, so nothing is lost before Virgin's deadline.
Keep every email, in a few minutes
Keep My Emails moves your whole Virgin Media mailbox, every folder with its original dates, to Gmail, Outlook or iCloud, or gives you a download. Check your mailbox for free first. One payment, no subscription.
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